by Nadia Cameron | Jun 12, 2020 | Gartner, Microsoft, Oracle, Pegasystems, salesforce, ServiceNow, Zendesk
Salesforce has dominated for leadership and vision in Gartner’s latest rankings of the top customer service and support software vendors globally. But a number of other players have been highlighted as leaders in what is fast becoming a busy list.
by Rosalyn Page | Apr 2, 2020 | ActiveCampaign, adtech, digital marketing, informatica, marketing technology, martech, martech providers, Near, statsocial, Uberflip, Zendesk, zoom
All the latest martech and adtech news this week from Zoom, Fast, ActiveCampaign, StatSocial, Zendesk and TCS, Big and Near, Uberflip and Informatica.
by Rosalyn Page | Mar 12, 2020 | adtech, Bold360, digital marketing, Dynata, HootSuite, marketing technology, martech, martech budgets, mParticle, Pipedrive, Zendesk
All the latest martech and adtech news this week from Dynata and CMNTY, mParticle, Pipedrive and Mailigen, The Hub, Bold360, WingArc, Zendesk and Hootsuite.
by Rosalyn Page | Jan 15, 2020 | AI, customer experience management, customer service, market research, Zendesk
Artificial intelligence (AI) is behind the success of high-performing customer service teams, according to the latest research from CRM outfit, Zendesk.
by Rosalyn Page | Dec 12, 2019 | acquia, Adform, adobe, adtech, AgilOne, Canva, digital advertising, digital marketing, LiveRamp, marketing technology, martech, Oculus, Ogury, Pitney Bowes, Syncsort, Zendesk
All the latest martech and adtech news this week from Acquia, AgilOne, Adobe, Ogury, Canva, Broadsign and Adform, Zendesk, Pitney Bowes and LiveRamp.
by Rosalyn Page | Oct 17, 2019 | Aqilliz, bazaarvoice, Campaign Monitor, Demandbase, Kibo, Pega, Qualtrics, Zendesk
All the latest martech and adtech news this week from Demandbase, Qualtrics, Campaign Monitor, Kibo, Pega, Bazaarvoice, Zendesk and Aqilliz
