by Vanessa Mitchell | May 23, 2019 | Foresee, Forrester Wave, iperceptions, OpinionLab, Pulse Insights, Usabilla, verint, VoC, voice of customer
Usabilla, Pulse Insights and ForeSee have been named strong performers in the first Forrester Wave: Digital Voice-Of-The Customer Specialist Platforms, Q2 2019.
by Vanessa Mitchell | May 2, 2019 | adtech, ForgeRock, Freshworks, FullStory, Khoros, martech, Optimove, Quantum Metric, sugarCRM, verint
All the latest martech and adtech news this week from ForgeRock, Verint, Optimove, Freshworks, FullStory, Quantum Metric, SugarCRM, Khoros and more.
by Vanessa Mitchell | Apr 18, 2019 | Adform, adtech, Animoca Brands, digital marketing, Google, LiveRamp, marketing technology, martech, RollWorks, verint
All the latest martech and adtech news this week from Verint, RollWorks, Adform, Animoca Brands, Google, AudienceX, LiveRamp, Gooroo, Lexer, and more.
by Vanessa Mitchell | Dec 20, 2018 | ad technology, adtech, Amobee, Blippar, digital marketing, dRoll, Litmus, marketing technology, martech, Oracle, Swiftpage, UP, Upland, verint
All the latest martech and adtech news this week from AdRoll, UP, Litmus, Oracle Marketing Cloud, Amobee, Verint, Upland, Swiftpage, Blippar, and more.
by Vanessa Mitchell | Dec 13, 2018 | Adform, adtech, Animoca Brands, AppNexus, Bigcommerce, digital advertising, digital marketing, Flamingo Ai, HubSpot, iClick, LivePerson, marketing technology, martech, Qualtrics, verint
All the latest martech and adtech news this week from HubSpot, AppNexus, Adform, Verint, LivePerson, Flamingo Ai, BigCommerce, and Animoca Brands.
by Vanessa Mitchell | Oct 31, 2018 | Clarabridge, Confirmit, customer feedback, cx, Forrester Research, InMoment, MaritzCX, Medallia, NICE Systems, Qualtrics, SMG, verint, VoC programs
?Forrester has released its Forrester Wave: Customer Feedback Management Platforms, Q4 2018 report, detailing the nine providers who are transforming customer feedback management (CFM) and therefore the customer experience (CX).
