by Nadia Cameron | May 27, 2021 | Adform, Adgile Media, adtech, advertising technology, Contentsquare, digital advertising, digital marketing, Lotame, marketing technology, martech, Piano, TeamSupport, verint
All the latest martech and adtech news from Piano, Verint, Adform, Adgile, Next&Co, Qualified, Lotame, Contentsquare and TeamSupport.
by Rosalyn Page | May 6, 2021 | Act-On Software, adtech, campaign management, customer experience management, digital marketing, Email Marketing, marketing technology, martech, Silverbullet, sitecore, verint
All the latest martech, customer and adtech news from Sitecore, Litmus, Quadient, Verint, 4D, ResultsCX, vFairs and Act-On Software
by Rosalyn Page | Dec 3, 2020 | adtech, digital marketing, Facebook, marketing technology, martech, Salesforce.com, Seismic, slack, verint
All the latest martech and adtech news this week from Salesforce, ServiceNow, Facebook, Frontify, Seismic, Verint, ShareThis and Gainsight
by Rosalyn Page | May 20, 2020 | adtech, atlassian, coronavirus, COVID-19, COVIDSafe, digital marketing, Facebook, Freshworks, Hotwire, IBM, logmein, marketing technology, martech, Salesforce.com, SAP, verint
The coronavirus pandemic is affecting everyone the world over, bringing unprecedented disruptions and challenges both to the way we work and the way we live. Marketers seeking new tools for navigating the changing operating environment will find many martech outfits...
by Nadia Cameron | Apr 27, 2020 | brand strategy, call centres, contact centres, coronavirus, COVID-19, customer engagement management, customer experience management, customer support, Forrester Research, Greater Bank, Qualtrics, verint
In times of crisis, uncertainty and complexity, we all seek reassurance from the businesses and institutions supporting us. And as the COVID-19 pandemic hit, one channel customers sought such reassurance from is the humble call centre.
by Rosalyn Page | Feb 27, 2020 | adobe, adtech, Automation Anywhere, Bluevenn, Confirmit, customer data platforms, digital advertising, digital marketing, Leanplum, marketing technology, martech, out-of-home advertising, QMS Media, salesforce, verint
All the latest martech and adtech news this week from Salesforce, Confirmit, BlueVenn, Leanplum, QMS Media, Automation Anywhere, Verint and Adobe, and NetOpt