by Rosalyn Page | Oct 13, 2020 | customer data platforms, customer technologies, marketing technologies, martech, Segment, Twilio
Twilio is set to acquire customer data platform, Segment, for approximately US$3.2 billion, a deal analysts say reflects the maturity of the CDP space and will be one of many such acquisitions to come.
by Rosalyn Page | Oct 13, 2020 | customer data platforms, customer technologies, marketing technologies, martech, Segment, Twilio
Twilio is set to acquire customer data platform, Segment, for approximately US$3.2 billion, a deal analysts say reflects the maturity of the CDP space and will be one of many such acquisitions to come.
by Nadia Cameron | Oct 2, 2020 | chatbots, customer experience management, customer service, customer technologies, Twilio
Deploying an automated chatbot in less than two weeks, contextualising communications regardless of channel and improving internally efficiencies are just some of the wins for 1800 Flowers after overhauling its customer service approach.
by Nadia Cameron | Oct 1, 2020 | customer engagement, digital transformation, Nike, omnichannel retailing, Twilio
The companies winning the consumer race are the ones proactively engaging in digital transformation with aggressiveness, vigour, rigour and a commitment to continuous improvement.
by Vanessa Mitchell | Oct 14, 2019 | Allianz, aussieBum, Big Red Group, customer engagement, customer experience management, CX strategy, Red Balloon, Twilio, voice of customer
Three of Australia’s most dynamic brands sat down to discuss customer experience (CX) and why it is so vital at Twilio’s Engage event in Sydney this week.
by Vanessa Mitchell | Aug 15, 2019 | adobe, adtech, Bomora, digital marketing, GetFeedback, InMarket, LiveTiles, marketing technology, martech, messagemedia, Microsoft, PromoteIQOpens, Siteimprove, surveymonkey, Thinknear, Twilio, zylotech
All the latest martech and adtech news this week from Siteimprove, Microsoft, LiveTiles, Twilio, Zylotech, Bomora, SurveyMonkey, GetFeedback, inMarket, Thinknear, PromoteIQOpens and MessageMedia.
