by Janice Tan | Feb 26, 2020 | Agencies, eSports, Gaming, JJ Lin, makan cendol, SMG, still moving under gunfire
The acquisition is part of Team SMG's strategic foray into the Southeast Asian esports scene.
by Vanessa Mitchell | Oct 31, 2018 | Clarabridge, Confirmit, customer feedback, cx, Forrester Research, InMoment, MaritzCX, Medallia, NICE Systems, Qualtrics, SMG, verint, VoC programs
?Forrester has released its Forrester Wave: Customer Feedback Management Platforms, Q4 2018 report, detailing the nine providers who are transforming customer feedback management (CFM) and therefore the customer experience (CX).
