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Gartner’s latest digital experience platform report highlights leaders and challenges in software market

by | Feb 1, 2021 | acquia, adobe, chief digital officer, digital experience management, digital marketing, digital strategy, EPiServer, Gartner, Liferay, Optimizely, sitecore

Gartner has released its latest digital experience platforms (DXP) report, highlighting rising need for modular and composable software solutions in the face of the pandemic and the explosion of digitisation caused by the COVID-19 pandemic.

Why this design leader doesn’t mind if he’s with the CIO or CMO

by | Dec 4, 2018 | chief digital officer, CMO/CIO relationship, customer engagement, customer experience management, customer feedback, design thinking, digital strategy, Liferay, Toll Group

For many organisations, the emergence of digital channels necessitated creation of an entirely new business function to support them. A key question then is where to house that function – within marketing, IT, operations, customer, or someplace else?

Why this design leader doesn’t mind if he’s with the CIO or CMO

by | Dec 4, 2018 | chief digital officer, CMO/CIO relationship, customer engagement, customer experience management, customer feedback, design thinking, digital strategy, Liferay, Toll Group

For many organisations, the emergence of digital channels necessitated creation of an entirely new business function to support them. A key question then is where to house that function – within marketing, IT, operations, customer, or someplace else?