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4 brands share how they’re using key strategies to action better customer intelligence

by | May 2, 2018 | AI, Citta Design, customer data, Customer Experience, customer intelligence, Customer Intelligence (CI), Customer Retention, cx, data insights, international, Microsoft, Neds, omnichannel experience, optus, personalisation, segmentation, UBank

There’s no question today’s brands recognise the purpose of gathering customer intelligence (CI) is is to better understand customer motivations in order to drive future growth.