by Nadia Cameron | Jan 21, 2021 | digital marketing, InMoment, Integral Ad Science, kenshoo, MailChimp, marketing technology, martech, salesforce, sitecore
All the latest martech, customer and adtech news from Sitecore, Salesforce, SalesLoft, Mailchimp, Pencil, InMoment, Kenshoo Analytics and Integral Ad Science.
by Rosalyn Page | Dec 3, 2020 | customer engagement, customer experience management, customer support, employee experience, InMoment
When incoming JAX Tyres & Auto CEO, Steve Grossrieder, took the reins in 2017, he soon discovered the company had been quite good at customer service, yet was lacking the consistency of an embedded customer experience platform and approach.
by Rosalyn Page | Sep 24, 2020 | cx, employee experience, experience management, InMoment
InMoment has launched Experience Intelligence (XI), a new platform that brings together a collection of software and services designed around the concept of owning and improving the key moments in customer and employee journeys.
by Rosalyn Page | Jul 16, 2020 | adobe, adtech, bazaarvoice, Blueconic, digital marketing, Dynamic Yield, InMoment, marketing technology, martech, Medallia, OneTrust
All the latest martech and adtech news this week from OneTrust, InMoment, SiriusXM, Dynamic Yield, Medallia, Adobe, Bazaarvoice and BlueConic
by Rosalyn Page | Jul 16, 2020 | adobe, adtech, bazaarvoice, Blueconic, digital marketing, Dynamic Yield, InMoment, marketing technology, martech, Medallia, OneTrust
All the latest martech and adtech news this week from OneTrust, InMoment, SiriusXM, Dynamic Yield, Medallia, Adobe, Bazaarvoice and BlueConic
by Rosalyn Page | May 20, 2020 | B2B marketing, coronavirus, COVID-19, customer engagement, customer experience management, CX strategy, InMoment, Jemena
As an energy wholesaler, Jemena is one step removed from electricity and gas users. But wanting better visibility of customers, the B2B company decided to adopt an entirely new customer experience (CX) platform.
