Shining a light on diversity issues existing across the beauty industry is vital if the sector is to truly find a solution where all consumers feel included, says Adore Beauty’s strategy and campaign leader.
GO-JEK has also released a statement on Twitter saying that the post was a “personal opinion and interpretation” of one of its employees about an internal event with the theme of diversity.
?In an era of customer experience and social responsibility, what can marketers do to ensure not only their organisations, but also their brands, are more inclusive and free from stereotypes and bias?
Successful companies recognise innovation requires a culture of diversity and inclusion. Not only that, many brands understand the importance and impact of both practices on the overall customer experience they're delivering.