by Nadia Cameron | Dec 22, 2021 | ActiveCampaign, communications, contact centre, customer engagement, customer experience management, customer support, Forrester Research, genesys, impact, Kantar, privacy
As we usher in 2022, CMO asked the industry to share their top predictions around customer experience capability and culture, from the tech innovations driving its advancement, through to communication trends, measurement and the very human elements required in every...
by Nadia Cameron | Dec 9, 2021 | ActiveCampaign, adtech, digital advertising, digital marketing, genesys, Integral Ad Science, marketing technology, Marketplacer, martech, Mobile Marketing, Qlik, Sprinklr, UiPath, Yellowfin
All the latest martech and adtech news from Genesys, Marketplacer, Integral Ad Science, Sprinklr, Yellowfin, Singular, Qlik, UiPath and ActiveCampaign.
by Nadia Cameron | Nov 18, 2021 | adtech, Amobee, Criteo, digital advertising, digital marketing, Freshworks, genesys, informatica, Litmus, marketing technology, martech, SimilarWeb
All the latest martech and adtech news from Criteo, Genesys, Google, Informatica, Amobee, Litmus, Similarweb, EasySend and Freshworks.
by Nadia Cameron | Nov 4, 2021 | call centres, contact centres, customer experience management, Customer Retention, customer support, genesys, not-for-profits
Making contact with thousands of prospective donors on Bandanna Day and raising more than $180,000 to support young people affected by cancer is just one outcome of Canteen Australia’s data and technology overhaul.
by Nadia Cameron | Oct 14, 2021 | adtech, advertising technology, brightcove, customer data platforms, digital advertising, genesys, InMobi, marketing technology, martech, Mergers and acquisitions, Mobile Marketing, NICE Systems, OpenSparkz, Sprinklr
All the latest martech, adtech and customer tech news from InMobi, Genesys, NICE, Neustar, Sprinklr, Brightcove, OpenSparkz and Tresaure Data.
by Nadia Cameron | Jul 1, 2021 | adtech, digital advertising, digital marketing, genesys, marketing technology, martech, Pathmatics, PubMatic, Sprinklr, Sprout Social, Tableau, Taboola
All the latest martech and ad news from Tableau, Taboola, Sprinklr, Sprout Social, AdColony, Pathmatics, Genesys, PubMatic and HYP Technology.
