by Steve Jones | Nov 6, 2019 | Customer Experience, cx, facial recognition, News, Singapore Hotels Association, Singapore Tourism Board, STB
The use of facial recognition technology is being introduced at hotels in Singapore in a move to improve the customer experience during check-in. The E-Visitor Authentication (EVA) System will see participating hotels use facial recognition software to identify...
by Vanessa Mitchell | Oct 15, 2019 | facial recognition, JCDecaux, Lion Dairy, marketing campaigns, out-of-home advertising, STARCOM, Yoplait
Facial recognition technology is being used in a new out-of-home (OOH) campaign to read facial expressions.
by Rosalyn Page | Jun 27, 2019 | artificial intelligence (AI), corporate governance, data protection, emerging technology, facial recognition, Gartner, privacy
Taylor Swift doesn’t immediately spring to mind when thinking about facial recognition. Yet the Grammy award winning singer has reportedly used the technology at her concerts to identify stalkers.
by Rosalyn Page | Jun 26, 2019 | BBC Worldwide, billboards, British Airways, consumer engagement, customer analytics, customer engagement, digital marketing, Disney, emotion analytics, facial recognition, Humana, Japan Airlines, Kellogg's, NAB, National Australia Bank, out-of-home advertising, social listening, Tesco
Facial recognition, social listening, audio analytics and biometrics scanning are just some of the ways emotion analytics is entering the mainstream.
by Rosalyn Page | Jun 26, 2019 | accenture, Affectiva, artificial intelligence (AI), audio analytics, BBC Worldwide, brand strategy, consumer engagement, customer engagement, data analytics, Deloitte, digital advertising, digital marketing, Emerging Technologies, emotion analytics, Emotional Experience Marketing, emotional intelligence, facial recognition, forrester, IBM Watson, interactive, machine learning, marketing strategy, social listening
“Focus on your customers”, Warren Buffet reportedly said. Savvy marketers take note: The renowned investor’s advice is borne out by the latest CX research from Forrester. According to the analyst firm’s 2018 Australian Customer Experience Index, emotion has a bigger...
by Brad Howarth | Aug 28, 2018 | chief digital officer, Cognitec, customer engagement, digital marketing, emerging technology, facial recognition, Fjord, marketing strategy, Noahface
?It’s not uncommon for a person to leave their house without their loyalty cards. It is also not unheard of for person to leave home without their phone. But no one has yet to leave their home without their face.
