Initiatives to allow individuals to use AI responsibly.
Leaders in customer experience (CX) gathered at the Oracle Modern Cloud event this week to discuss customer journeys, good CX, and how best to achieve it.
Hong Kong ranks fifth in the findings among seven countries and regions surveyed, as the city needs to look at data readiness more holistically and invest in people-related factors.
Wu will be working to provide deeper integration of data and creativity, and improve the effectiveness of communications for MRM’s clients.
Forrester has published its "2020 predictions" report, highlighting some of the potential trends for the coming year. Consumers actively consider company values when making purchases, data and AI will be weaponised, and CX headcount will radically shift.
64% of APAC business leaders said that social media was a priority when developing a defence strategy for their organisations