by Nadia Cameron | Dec 3, 2021 | Confirmit, customer experience management software, customer technology, Gartner, InMoment, Medallia, NICE Systems, Qualtrics, Verint Systems, Vision Critical, voice of customer, voice of the customer
Qualtrics, Medallia, InMoment and Forsta are leading the way for voice of the customer (VoC) tech solutions, according to the latest Gartner Magic Quadrant research.
by Rosalyn Page | May 12, 2021 | Alida, Cisco Webex, Clarabridge, Confirmit, customer experience management, customer experience management software, customer technology, Forrester Research, InMoment, Medallia, Qualtrics, Verint Systems
The latest Forrester Wave has evaluated customer feedback management platforms and services and nominated the 12 most significant ones - Alida, Cisco Webex XM, Clarabridge, Concentrix, Confirmit, InMoment, Medallia, NICE, Qualtrics, Reputation, SMG and Verint. This...
by Nadia Cameron | Oct 2, 2020 | customer experience management software, customer technologies, Emarsys, Mergers and acquisitions, SAP
SAP has acquired retail marketing automation and personalisation platform, Emarsys, for an undisclosed sum, a deal designed to build out its customer experience offering.
