When your product is sales training, the last thing you want to admit to is problems with managing your own pipeline.
The social CRM platform can help enterprises perform data analysis, conduct event management, provide customer service and support, and also enhance e-commerce and mobile payment experiences with integration of social messengers.
RMIT Online has launched a new short course in Salesforce CRM as part of ambitions to close Australia’s technology skills gap.
We live in a golden era of data-driven driven marketing. Data now helps with everything from discovering and enriching audiences to surfacing high-value targets and nursing them along their buyer’s journey.
REA Group's executive manager of customer platforms, Shane Williams,? has a busy few years ahead of him. Having just implemented a sales and service CRM across the business, he is now turning his attention to optimising marketing automation, migrating legacy data, and...
One area that Kering is looking to bring in-house is its e-commerce function by 2020.