by Vanessa Mitchell | Jan 8, 2020 | B2B marketing, crm, Customer Experience, Green Hat, salesforce, Smart Speakers, voice-activated devices
?Smart speakers are everywhere. They are on everyone’s phone, in their homes, and on every display stand this holiday period as the perfect gift idea.
by Janice Tan | Dec 16, 2019 | Agencies, Creative, crm, Dentsu Aegis Network, Takaki Hibino
It is also structuring its international businses into creative, CRM, and media, and slashing its latest financial forecast to about US$57 million in profit.
by Vanessa Mitchell | Nov 18, 2019 | agency, APAC, crm, Dentsu, Dentsu Aegis Network, Financial results, Media
??Dentsu? has announced a new group structure as of 2020, following disappointing Q3 FY2019 financial results, driven mainly by the APAC region.
by Vanessa Mitchell | Oct 10, 2019 | community engagement, crm, member forum, National Autistic Society, verint
The National Autistic Society? UK (NAS) has invested in new technology to provide its members a safe, online discussion forum for sharing stories about their experiences with autism.
by Rosalyn Page | Jul 4, 2019 | crm, customer data analytics, customer engagement, customer insights, digital experience, digital marketing, marketing strategy, retailing, Segment
Lacking enterprise-size scale to have granular customer information, and not wanting to be beholden to Google for its own first-party data, home-grown furniture start-up Koala looked to another start-up, Segment, to answer its customer data questions.
by Vanessa Mitchell | Jun 19, 2019 | AI, Connections 2019, crm, Customer 360, customer data platforms, customer engagement management, Einstein, salesforce
Salesforce has announced a new customer data platform (CDP) integrated with Customer 360 to build a single view of customer across marketing, commerce, sales, and service.
