by Nadia Cameron | Apr 8, 2019 | carsales, chief customer officer (CCO), customer engagement, data-driven marketing, digital marketing, segmentation, single customer view
Vladka Kazda had no idea what she was in for when she volunteered to tackle customer retention at online marketplace, Carsales.
by Nadia Cameron | Feb 28, 2019 | artificial intelligence (AI), carsales, chief digital officer, customer engagement, digital marketing, digital strategy, image recognition, machine learning
An AI project aimed at improving business processes by automatically recognising and tagging thousands of images used across its sites has resulted in a host of unexpected customer experience benefits for Carsales.
