"We did not carefully consider our customers’ well-being enough and should have been better prepared for this promotion."
Burson-Marsteller and Asia PR Werkz were picked among several other agencies.
"It is a lot harder when the spotlight is on organisations or politicians."
Both parties aim to provide marketing consultancy and services to SMEs and startups across Singapore.
The agency also has 14 shortlisted entries in PR Awards 2019.
According to Gebiz, there were seven other agencies vying for the account.