by Vanessa Mitchell | Sep 16, 2019 | artificial intelligence, Augmented Reality, Customer Experience, ThoughtWorks, virtual reality, WPP AUNZ
Emerging technologies, such as artificial intelligence (AI), augmented reality (AR), virtual reality (VR) and speech recognition, are changing experiences. For better or worse, these technologies have arrived, and customer expectations are rising because of them.
by Vanessa Mitchell | Sep 12, 2019 | artificial intelligence, customer service, Deakin University, Emerging Technologies, Financial Services, IOOF, natural language processing
Deakin is using natural language processing (NLP) and artificial intelligence (AI) to speed up customer service times for financial services provider, IOOF.
by Vanessa Mitchell | Sep 3, 2019 | artificial intelligence, Blockchain, customer data platforms, digital marketing, Gartner, market research, marketing strategy, marketing technology
Gartner has identified four technologies it's claiming have the capability to transform how marketers run technology ecosystems and, ultimately, deliver meaningful customer experiences.
by Dean Carroll | Jun 18, 2019 | artificial intelligence, consulting, live judging, machine learning, Mumbrela Asia Awards, News, Singapore
The 2018 Mumbrella Asia Awards ceremony A jury of nearly 300 media and marketing experts has been announced for this year’s Mumbrella Asia Awards, which will take place at Marina Bay Sands Convention Centre on November 6. With 287 jurors in total, it is the largest...
by Contributor | Jun 5, 2019 | 5G, artificial intelligence, Branding, carnival, commercial, event, fintech, Greater Bay Area, HKT, Hong Kong, Internet of Things, Kai Tak, smart city
Located at the Kai Tak Cruise Terminal, the HKT 5G Tech Carnival is positioned as an opportunity for visitors to discover emerging technologies, including 5G, artificial intelligence, robotics, the internet of things, data analytics, and cloud computing.
by Rosalyn Page | May 27, 2019 | Amazon Alexa, artificial intelligence, Augmented Reality, customer experience management, Domino's Pizza, emerging technology, Google Assistant
?Domino’s has launched a new AI-powered tool that scans, checks and grades every pizza before it goes out the door to ensure it matches its picture in all Australian and New Zealand stores.
