This was in a bid to move the next generation of leaders at the airline to the forefront. Fernandes added that leadership is about succession planning and always giving youths a chance.
Brands are increasingly turning to chatbots in Malaysia but few are delivering a positive customer experience, a white paper into the technology has found. Digital agency Entropia branded the majority of chatbots “deeply frustrating” after analysing their reliability,...
"Who would have thought airline food to restaurant? Franchises available soon," group CEO and CEO of airasia.com Tony Fernandes said in a tweet.
Separately, the airline also launched the “Shred & Fly” campaign to urge the public to shred their unused credit cards in exchange for free flights to any of its 150 destinations.
The witty ad, which said "because we don’t like ticking you off", rallies fans to "keep calm" about the increased fares and enjoy the promotion by Firefly.
According to AirAsia, the differential amount will be clearly indicated in the itemised fare as "PSC (Under Protest)".