by Rosalyn Page | Aug 28, 2020 | AI, COVID-19, customer experience management, customer technology, cx, digital marketing, marketing technology, martech, sugarCRM
SugarCRM recently acquired artificial intelligence (AI) outfit Node, which leverages CRM and external data sources to deliver improved predictability across businesses. The acquisition fuels Sugar’s time-aware CX platform by forecasting expected outcomes and...
by Rosalyn Page | Aug 12, 2020 | AI, Bega Cheese
Bega Cheese has expanded its product line-up and now moved into the honey aisle with the arrival of B honey, its 100 per cent Australian honey sourced directly from local beehives. And in the process, developed a high-tech bee hive to protect local honey bees.
by Stephanie David | Jan 23, 2020 | AI, Data, digital, IMDA
Initiatives to allow individuals to use AI responsibly.
by Rosalyn Page | Jan 15, 2020 | AI, customer experience management, customer service, market research, Zendesk
Artificial intelligence (AI) is behind the success of high-performing customer service teams, according to the latest research from CRM outfit, Zendesk.
by Farzanah Farveen | Jan 13, 2020 | Agencies, AI, Chong Tow Chong, Design and Artificial Intelligence, Singapore University of Technology and Design
There will be a demand for more AI talents who can combine expertise in design innovation with AI technologies.
by Farzanah Farveen | Jan 13, 2020 | Agencies, AI, Chong Tow Chong, Design and Artificial Intelligence, Singapore University of Technology and Design
There will be a demand for more AI talents who can combine expertise in design innovation with AI technologies.
