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    Quarterly Results: Bharti Airtel adds 9 million customers in the fourth quarter of 2024

    Airtel’s customer base in India rose from 397 million in the previous quarter to 406 million in the fourth quarter of the financial year 2024 (January-March 2024), marking a quarter-on-quarter growth of 2.4%. Within its overall customer base, 352 million come from mobile services. The average revenue per user (ARPU) for these services came to Rs 209, only a slight increase from the previous quarter where its ARPU stood at Rs. 208.

    Insights from the data:

    Rise in data customers: Of Airtel’s total mobile customer base, 74.1% or 260 million are data users. Of these, 252 million are using data on 4G and 5G networks. The 4G/5G data customers rose by 7.8 million this quarter.

    The company saw a consolidated data usage of 17,391 PB [ 1PB= 1 million GB] marking a 6.2% rise from the previous quarter. The company also saw a 2.9% increase in average data usage per customer, with it going from 22 GB in the previous quarter to 22.6 GB this quarter.

    Performance of Airtel’s digital segments: The company reported a customer base of 220 million monthly active users across Airtel Thanks, Xtreme, and Wynk, adding another 10 million to their collective customer base this quarter. Within these, Airtel Xtreme Play has five million paid customers.

    Airtel’s Homes business sees 4.5% growth in its customer base: Airtel added 331,000 subscribers to its Homes business (this includes home broadband, direct-to-home subscription, and fixed-line services) this quarter. This took its overall customer base from 7.3 million last quarter to 7.6 million. Average revenue per user from the Homes business stood at Rs. 577, a 1% decline from the previous quarter where it was Rs. 583.

    Airtel’s financial performance: Airtel India’s revenue stood at Rs. 28,513 crore this quarter,  a 12% year-on-year rise in revenue. The company’s earnings before interest, taxes, depreciation, and amortization (EBITDA) were Rs 59,009 crore; its EBITDA margin stood at 53.8%. The company incurred capital expenditure of Rs. 8,491 crore.

    Consolidated revenue across all countries that Airtel serves stood at Rs.37,599 crore, marking a 4% year-on-year rise. However, net income (after exceptional items) declined by 31% year on year as of March 31, 2024. It stood at Rs. 2,071.6 crore compared to March 2023, where net income was Rs. 3,005.6 crore.

    Operational highlights from the quarter:

    Airtel argues against multi-telco agreements for virtual network operators: In March the Telecom Regulatory Authority of India (TRAI) came out with a consultation paper proposing that virtual network operators (VNOs) should be allowed to enter into agreements with more than one telecom company to provide access services. Airtel responded to it by saying that “there have hardly been any requests from VNO (Access Authorisation) seeking such an arrangement.”

    It also pointed out that the VNO model makes sense in markets where telecom companies have spare capacity and are unable to reach customers directly, which is not the case in India’s wireline telecom industry.

    Also read:

    The post Quarterly Results: Bharti Airtel adds 9 million customers in the fourth quarter of 2024 appeared first on MediaNama.

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