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    Responding to Negative Google Reviews in 2024

     

    Receiving negative reviews for your business can hurt. You’ve worked so hard to get your business running and yet, your customers aren’t satisfied.

    While it can be tempting to delete or ignore negative Google reviews, this will only do further damage to your reputation. The best solution is to take the time to respond. 

    Reviews have the power to attract or deter customers. According to a recent study, more consumers are reading online reviews than ever before. In fact, 77% of people read Google reviews when looking for local businesses. 

    That's why we've put together this article. We're sharing our tips on how to respond to negative reviews. Let's dive in!

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