Adopting Net Promoter Score (NPS) is just one of the steps REA Group is taking as it works to build out a CX strategy across the organisation.
Recent Posts
- ‘The Lost Class’ dominates at D&AD with two Black Pencils
- Chevrolet’s WhatsApp game drives awareness of texting and driving dangers
- American Girl unveils podcast network rooted in the brand’s characters
- Meta slams Apple in anti-tracking airing of grievances
- Viant Interactive Report: Get ready for Retail 3.0