SugarCRM recently acquired artificial intelligence (AI) outfit Node, which leverages CRM and external data sources to deliver improved predictability across businesses. The acquisition fuels Sugar’s time-aware CX platform by forecasting expected outcomes and highlighting previously unforeseen challenges and opportunities.
- How auto brands are pivoting to virtual launches during the pandemic
- Watch the newest commercials on TV from Cricket Wireless, Fitbit, Sambucol and more
- FCC chief who ended net neutrality says he’ll quit
- Watch: Behind Hendrick’s Gin’s quirky ads with William Grant & Sons senior VP of marketing
- How the Covid-19 related challenges of 2020 can actually help retailers