Hong Kong notorious cash-only taxi scene is making steps towards cashless as more passengers can now hail a taxi through an app and pay with their Octopus cards.
- WPP AUNZ CEO Mike Connaghan resigns after 12 years in top job
- Has Grab's digital monopoly caused customer experience issues?
- Youku focuses on sports and dramas in drive to become China’s top online video platform
- Zara Cobb new CMO at Lendi
- Going beyond chatbots to avatars: the next stage of AI for CX