Employee engagement tops the list of major concerns when delivering CX improvement projects, according to a new Gartner survey.
- Mad Man's Lou Avery ruffles feathers at the Leith Agency with outdated attitudes
- Gillette upgrades its ‘Best a Man Can Get’ slogan for the expressive modern male
- Kanye West’s favorite pornographer is a master of SFW marketing
- YouTube Re:View – go behind-the-scenes with Beyonce, her family and Vogue
- Friday Wake-Up Call: Google employees rebel. Plus, a counterintuitive porn marketing strategy